Privacy Policy

Introduction to Our Commitment

At Fitness Oasis Bahrain, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your data when you visit our website, use our services, or interact with us. We believe in transparency and want you to be fully informed about how your information is handled. Your engagement with Fitness Oasis Bahrain signifies your acceptance of the terms described in this policy.

This document is designed to comply with relevant data protection laws and best practices, ensuring that your rights are respected and your data is handled with the utmost care. We encourage you to read it thoroughly.

Data Collection: What Information We Gather

We collect various types of information to provide and improve our services to you. This includes:

• Personal Identification Information: This includes your name, email address, phone number, and physical address, primarily collected when you register for a membership, sign up for classes, or contact us directly.
• Payment Information: When you make purchases, we collect necessary payment details, though sensitive payment card information is processed securely by third-party payment processors and not stored on our servers.
• Health and Fitness Data: For personal training and certain classes, we may collect information about your fitness goals, health conditions, and progress. This is always done with your explicit consent and is used solely to tailor our services to your needs.
• Usage Data: We automatically collect information on how the website is accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Utilize Your Information

The data we collect serves several crucial purposes to enhance your experience with Fitness Oasis Bahrain:

• To Provide and Maintain Our Service: Including monitoring the usage of our Service and ensuring its optimal performance.
• To Manage Your Membership: This includes processing your registration, managing your account, and providing you with member benefits.
• To Contact You: We may contact you by email, telephone, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products, or contracted services.
• For Customer Support: To attend and manage your requests to us and provide efficient assistance.
• For Marketing and Promotions: To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information.
• For Analytics and Improvement: To understand how our services are used, identify trends, and make improvements to our website, facilities, and programs.

Sharing Your Personal Data

We value your privacy and only share your data under specific circumstances:

• Service Providers: We may share your personal information with third-party service providers to monitor and analyze the use of our Service, to process payments, or to contact you. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
• For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• With Other Users: When you share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

Your Data Protection Rights

You have several rights regarding your personal data, which we are committed to upholding:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact information provided at the end of this policy. We will respond to your request within a reasonable timeframe.

Security of Your Data

The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include:

• Encryption: Data transmitted over our website is protected using SSL/TLS encryption.
• Access Controls: Access to your personal data is restricted to authorized personnel only, who are bound by confidentiality obligations.
• Regular Security Audits: Our systems undergo regular security audits and vulnerability assessments to identify and mitigate potential risks.
• Data Minimization: We only collect personal data that is necessary for the purposes outlined in this policy.

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. No method of transmission over the Internet, or method of electronic storage is 100% secure.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@fitnessoasis.bh
• By phone: +973 1712 3456
• Our Address: Building 123, Road 456, Block 789, Manama, Bahrain